Shipping & Returns
We ship to UK, Europe, South America and some countries in Asia. All orders are currently shipped using Royal Mail.
At the moment, due to insurance reasons, we are not shipping to the US or Canada.
Please note that if you are ordering from outside of the EU there may be extra charges or fees payable upon import which are not included in our shipping costs.
If for any reason you would like to return a product, please contact us within 3 working days explaining the issue.
We will review the issue and do our best to help you resolve it. If the return and refunds claims are accepted, the products should be sent back within 30 working days from receipt. We will issue a full refund of the purchase, including the shipping cost if you are returning the full purchase.
We put a lot of effort into describing the products and displaying the products as close to reality. However, because the products are handmade, size, weight, shape and colours may vary slightly from product to product! We therefore cannot accept refunds or returns based on these grounds.